Refund Policy

At VELTHARIX, we are committed to transparency and fairness. This Refund Policy explains your eligibility, timelines, and the steps required to request a refund for services purchased through veltharix.live.

Company

VELTHARIX

Dedicated to delivering reliable digital services with a customer-first approach and clear policies.

Eligibility

Refunds are available to customers who purchased services directly from veltharix.live. To qualify, the service must not have been fully delivered or substantially completed. Requests must be submitted by the original purchaser.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase. Requests received after this period may not be eligible for consideration unless required by applicable consumer protection laws.

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Process

To request a refund, please contact our support team with:

  • Full name and contact details
  • Order or transaction reference number
  • Reason for the refund request

Once received, we will review your request and respond within 5 business days.

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Conditions

Approved refunds will be issued using the original payment method whenever possible. Processing times may vary depending on your financial institution. Any administrative or transaction fees already incurred may be deducted where permitted by law.

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Exceptions

Refunds will not be granted for services that have been fully delivered, customized solutions once approved by the client, or cases where misuse or violation of our Terms of Service has occurred.

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Contact Information

For all refund-related inquiries, please reach out to:

VELTHARIX Support Team
Email: [email protected]
Website: https://veltharix.live

This Refund Policy may be updated periodically. Continued use of our services after updates constitutes acceptance of the revised terms.